Jerome Neuveglise

Jérôme Neuvéglise

French Telecom Engineer living in Switzerland, passionate about web and mobile since 1994 ! Currently in charge of Nespresso web and mobile customer experience and roadmap. Before that I participated to the launch the first french mobile services back in 1998, video services on 1st french UMTS operator in 2003, co-managed a leading french mobile services company and started an ecommerce company.

Born: 29.05.1974 - Married - Father of 2
Chemin de la Butte 3 - 1036 Sullens - Switzerland Show on map
Phone: +41 79 943 16 70 - Email :

Mobile and web

eCommerce expert (in small and big environments), Mobile services expert, Mobile and Web Video Expert, Web and Mobile UX, SEO, Social Networks advanced knowledge and practice

Technological skills

Hybris, Wordpress, Prestashop, Magento, IoT, Linux Server Management (apache, mysql, …), Intermediate PHP coding, Small Networks management, Mac OS X, Windows


Nestlé Nespresso S.A. Global eCommerce Experience Manager - Lausanne - 2010–present

  • Management of a team of 5 ecommerce project managers and 1 UX/UI designer, responsible for customer experience, design and strategic ecommerce roadmap for and Nespresso mobile apps
  • Lauch in 2010 of the new Hybris-based eCommerce platform in UK, now live in 39 markets (CH, JP , DE , FR, ...)
  • New iOS, Android m-commerce applications launched
  • New mobile website.
  • Development and launch of new features: Express Checkout (2 clicks ordering), Click & Collect, Advanced Personalisation, Fast Registration, Easy Ordering (0 click ordering), Reviews & Ratings, VertuoLine launch in USA/Canada in 2013 and in France in 2016, ...
  • Integration of Nespresso connected machines experience in Nespresso Mobile Apps

sph3re sàrlOwner and founder - Martigues - 2008–2010

  • online boutique creation and management (Graphical / Functional brief, SEO, SEM, Product selection, Logistics, …)
  • Baby bottles brand creation and first product (Gaston baby bottle) design and launch
  • Part time CTO at Selexens (2008-2009) : new recruitment tool development coordination, LAN/PC management)
  • Contractor for Euro RSGC 4D : mobile video minisite for a Mc Donalds campaign
  • full rewrite using CakePHP framework with automatic video encoding, HTML5/mobile compatibility, CV database, Back office

MobivillageChief Operating Officer - Marseille - 2005-2008

  • COO at Mobivillage, managing up to 60 people (development team / project team)
  • New mobile java games distribution platform launched
  • New contracts won : Orange FR game delivery platform, Auchan Mobile portal and mobile services, Vodafone CZ download portal (tones, games, …), FNAC MVNO Portal, Vente-Privee mobile site, Logic-Immo mobile site, ...
  • Managed smooth transition after Buongiorno's acquisition

SFRTeam Leader - Lyon - 2004-2005

  • Responsible for added-value services platforms administration team setup in Lyon
  • Management of a team of 2 engineers and 1 technician for daily administration tasks on added-value services platforms (VMS, SMS, IN, …)

SFRProject Manager - Paris La Défense - 2002-2004

  • Successful launch of a video streaming platform in time for SFR 3G Network launch. 1st Vodafone OpCo to launch v1.0 of the platform. Lead OpCo on v2.0 project
  • WAP QoS monitoring project : mobile probes deployment, KPI monitoring on data (WAP) performance.

SFR CegetelEngineer - Paris La Défense - 2001-2002

  • Responsible for Radius (AAA), NTP server and proxy-cache technical specifications contributing to the DSL project.

SFRSupport Engineer - Paris La Défense - 1998-2001

  • Responsible for deployment and maintenance of Email to SMS, SMSC, HDML and WAP platforms.

Société GénéraleWeb developer - Paris - 1997-1998

  • HTML development for an Extranet : graphical design and integration with existing in-house application.

Institut National des TélécommunicationsEngineer degree - 1994-1997

Major: Computer Networks

French : mother tongue
English : fluent
Technology, Design, Photography, Cars, Swimming, Skiing, Family and Friends, Good food / Good life !
Created and animated a few websites : a wap personalised portal (sold in 1999), a video portal targerting mobile devices launched in 2000 still active, blog (sold in 2010), (inactive now), (inactive too)